Job Description

Lead Technology That Advances Justice

We are looking for a technology leader who can lead people, own enterprise applications, deliver major technology projects, and turn operational challenges into scalable solutions.

The Information Systems Manager will help shape how one of Georgia's busiest constitutional offices uses technology, data, automation, and artificial intelligence to improve court operations, customer service, and access to justice.

This is not a traditional IT support management role. It is an opportunity to influence technology strategy while leading the people and systems that deliver it.

What You'll Own

Enterprise Applications
Lead application administration, configuration, integrations, APIs, upgrades, testing, releases, enhancements, and application roadmaps.

Technical Team Leadership
Supervise technical staff, establish priorities and performance expectations, manage workload and accountability, coach employees, and strengthen cross-training and team capacity.

Projects & Modernization
Lead enterprise implementations from planning through go-live, including requirements, scope, schedules, risks, vendors, testing, training, change management, and operational readiness.

Technology Operations
Drive system reliability, application support, incident escalation, ticket management, root-cause analysis, change control, disaster recovery, and business continuity.

AI, Automation & Data
Identify responsible opportunities for AI and automation, develop dashboards and performance measures, support SQL-based analysis, and use data to improve operations and decision-making.

Business & Vendor Partnerships
Partner with executives, operational teams, County IT, justice partners, and vendors to translate business needs into technology solutions and hold partners accountable for results.

Knowledge & Adoption
Strengthen technical documentation, SOPs, knowledge transfer, training, and technology adoption across the Office.

Minimum Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, Public Administration, or a closely related field.
• Five (5) years of progressively responsible experience in one or more of the following: enterprise application management, IT leadership, technical staff supervision, project management, business analysis, enterprise software implementation, vendor management, technology operations, or data analytics and reporting.
• Three (3) years of lead or supervisory experience, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.

Preferred Experience

• Experience with technical team leadership, court or justice technology, Tyler Technologies applications, enterprise implementations, SQL, Microsoft Power Platform, AI and automation, APIs and integrations, business process improvement, change management, public-sector technology, technology procurement, vendor management, disaster recovery, or business continuity is preferred.
• PMP, ITIL, Lean Six Sigma, Certified Scrum Product Owner, Microsoft, or related certifications are highly desirable.

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