Bilingual Contact Center Specialist Job at Virtual Vocations Inc, United States

  • Virtual Vocations Inc
  • United States

Job Description

Fluent in Spanish, the full-time Bilingual Contact Center Specialist will provide exemplary service to members via phone, managing transactions, answering inquiries, and promoting credit union products while working remotely from Washington or Oregon. Key responsibilities Greet and assist members with transactions and inquiries, ensuring a high level of customer service Process various member transactions and provide technical support for online banking services Identify sales opportunities and promote credit union products to meet production and referral goals Required qualifications Minimum six (6) months experience in a sales or customer service environment Fluent in Spanish In-depth knowledge of credit union products and services Experience in a Contact Center or financial institution preferred

Job Tags

Full time

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